Now Hiring - Sales Support Specialist in North Little Rock, AR

What you will do:

The Sales Support Administrator role is accountable for virtually all aspects of processing orders secured by the sales team and ensuring booking packages are completed within a 30-day period of order date.

The individual is the main point of contact for sales to resolve gaps in booking materials, order information, customer master data, and payment/billing details for orders they process.

The Sales Support Administrator roles will report to local sales managers and have joint accountability to the Fire Domain program leader.

How you will do it:

Booking Motions – Processing Orders from Customers to JCI through our branch sellers

Pre- upload review

Review Booking Checklist for each job

Sales Admin gathers missing items OR pushes back to salesperson PRIOR to submission

Ensure Original proposal and contract/PO

Review PO for accuracy and content

Pursue Customer signatures

Create/Align Accurate Customer Master

New Customer creation in ERP

Ensure the DOA process for booking is followed and all approvals are obtained

Work through the Government compliance process and approval

Process Change Orders

NON-Booking motions

OTC Management

Contribute to delivering the annual secured volume by acting as a strong liaison between the Sellers , Sales leaders, Sales BPLs and the Sales Support Admin personnel. Maintain awareness on results and countermeasures for underperforming markets . Support the domain and OTC team by building targeted improvement plans .

What we look for:

Five to ten years related order processing, office management, AR, AP and/or credit.

Proficiency in a Windows operating environment, including e-mail and Microsoft Office software.

Strong interpersonal skills and decision-making ability.

Effective and professional communication and organization skills.

Proficiency in ERP tools